Support for Adults:
Emergency Services – Fire/Police/Ambulance – 111
Lifeline – Counselling service – 0800 543 354 (0800 LIFELINE) or free text 4357 (HELP) – 24/7
Samaritans – Emotional support – 0800 726 666 – 24/7
Suicide Crisis Helpline – Suicide prevention – 0508 828 865 (0508 TAUTOKO) – 24/7
Depression Helpline – Counselling service – 0800 111 757 or free text 4202 – 24/7
Anxiety NZ – Specialist clinical services – 0800 269 4389 (0800 ANXIETY) – 24/7
Healthline – Health advice – 0800 611 116 – 24/7

Support for Children and Youth:
Youthline – Counselling service – 0800 376 633, free text 234 or email talk@youthline.co.nz or online chat – 24/7
What’s Up – Counselling service – 0800 942 8787 (for 5–18 year olds). – 11am – 11pm, online chat 11am – 10.30pm

Support for Parents, Families and Friends:
Yellow Brick Road – Mental health support – weekdays 8am – 4.30 pm – 0800 732 825
Plunketline – Parent helpline – 24/7 – 0800 933 922
EDANZ – Eating disorder support – 24/7 – 0800 2 EDANZ or 0800 233 269, or Auckland 09 522 2679. Email info@ed.org
Parent Help – Counselling service – 9am – 9pm – 7 days a week – 0800 568 856
Family Works -Social work services – weekdays 9am – 4pm – 04 473 5025

Location, Age and Cultural Support:
Rural support – 8am – 6pm, 7 days a week – 0800 787 254
Seniorline – Support for older people to navigate the health system – Weekdays 8am – 4pm – 0800 725 463
Vaka Tautua – National Pacific helpline, weekdays 8.30am – 5pm – 0800 OLA LELEI or 0800 652 535
Le Va – Mental health support for Pasifika families
Asian Family Services – Support for Asian communities living in NZ, weekdays 9am – 8pm – 0800 862 342
Vagus Line – Counselling service for the NZ Chinese community, Mondays, Wednesdays and Fridays 10am – 2pm 0800 56 76 666
MusicHelps – Counselling and assistance to people in the NZ music community – 0508 MUSICHELPS

Sexual and Gender Identity Support:
OutLine All ages rainbow mental health support – 0800 688 5463 (0800 OUTLINE)
Rainbow Youth – Peer support for rainbow youth

Family Violence Support:
Women’s Refuge Crisis Line – Domestic violence support for women – 0800 733 843 (0800 REFUGE)
Shakti Crisis Line – Multilingual support for migrant or refugee women living with family violence – 0800 742 584 (0800 SHAKTI)
Are You Ok Family violence information line – 0800 456 450
Shine – Family violence support – 0508 744 633

Sexual Violence Support:
Safe To Talk – Sexual harm helpline – 0800 044 334 or text 4334
National Rape & Sexual Abuse Crisis Line – Support after rape or sexual assault – 0800 883 300
24/7 HELPline – Support for sexual abuse survivors – 0800 623 1700 or txt 8236

Addiction Support:
Alcohol and Drug Helpline – 0800 787 797 or online chat. 
Gambling Helpline – 0800 654 655
Quit Line – Smoking cessation help – 0800 778 778

Grief and Loss Support:
Victim Support – Support for people affected by crime and traumatic events, including suicide, 24/7 – 0800 842 846
Skylight Trust – Supporting children, youth and their whānau to navigate through tough times, weekdays 8.30 – 5pm – 0800 299 100
Growing Through Grief – programmes for children, young people and adults who are experiencing change, loss and grief in their lives. – Waikato
Aoake te Rā – Counselling service for people bereaved by suicide, weekdays 8.30 – 5pm – 0800 000 053
The Grief Centre – Grief counselling and support, weekdays 8.30 – 5pm – 0800 331 333


Resource: https://mentalhealth.org.nz/helplines